Frequently Asked Questions

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FAQs on RummyGood App

Yes, RummyGood is entirely safe and secure to use, and follows strict fair gameplay policies.

RummyGood is an ISO-certified gaming platform.

All payment gateways used by RummyGood are PCI DSS (Payment Card Industry Data Security Standards) compliant. They follow a universal set of rules and regulations that are set by global entities like Visa, Mastercard, and other international organisations.

RummyGood has a “No-bot” certification, which clearly states that we do not have any systems that allow the usage of bots to control, mimic, assist, aid, or override real player actions.

RummyGood’s card shuffling system has been RNG certified by iTech Labs (Australia). RNG uses an algorithm to generate random numbers which ensures that all players get cards selected randomly from a well-shuffled deck and are dealt with fairly by the system without any bias.

Download it from www.RummyGood.com

Visit www.RummyGood.com and download the app by simply clicking on the “Download Now” button.

You will need to install the downloaded apk.

Register on the app with your mobile number to start playing.

Yes, after you successfully register and complete your personal information, we will give you an experience bonus, and you can play any game according to your preferences.

Click the "PAY" button in the lower right corner of the app.

Choose any recharge channel, the higher it is, the more stable it is!

Enter the amount you want to add.

Select the payment method you want to top up with cash.

You can add cash via UPI (GPay, PhonePe, Paytm), Credit/Debit Card, Paytm Wallet and Net Banking.

The minimum amount you can add is ₹10.

Yes, your data is completely safe with RummyGood.

At RummyGood, we take technical and organizational measures to keep your personal information and bank account details secure.

All information transmission across systems is done through secure channels to prevent the interception of sensitive data.

Our app is SSL (Secure Sockets Layer) certified. It keeps all your data safe through encryption.

As per our corporate policy, we do not share your data with any 3rd party.

Yes, your money is safe with RummyGood.

The amount you deposit in your RummyGood account is maintained in an escrow account with a regulated entity.

An escrow account is maintained by a 3rd party which ensures all your payments are swift and secure.

All our payment gateways adhere to PCI DSS (Payment Card Industry Data Security Standards). They follow a universal set of rules and regulations that are set by global entities like Visa, Mastercard, etc.

By verifying your KYC details, we apply additional checks to keep your account safe.

Go to the "WITHDRAW" section in the upper right corner of the application.

Enter the amount you want to withdraw and confirm.

You can add UPI ID or your bank account details to withdraw your winnings.

98% of withdrawal requests are processed within one minute.

The minimum amount you can withdraw is ₹100.

The maximum amount you can withdraw per transaction is Rs 50,000. If the amount is larger than this, you need to submit it in multiple tranches!

Open the RummyGood app and click on the "Tournaments" tab in the lobby. Follow the prompts to participate

FAQs on Transactions and Payment Modes on RummyGood Account

If your transaction fails and any amount has been deducted from your account and not reflected in your Rummy Good wallet, please contact our online customer service to manually verify the details as a priority!

Why does this happen?

This happens when a bank is unable to transfer your money to Rummy Good due to technical issues. Your funds are safe and will be returned to your account within 7 business days.

If you have added cash to your wallet and the transaction was successful but not reflected in your wallet, please wait for a while or contact our online customer service immediately. We want to assure you that your funds are safe with us.

Why does this happen?

There may be technical issues on the bank's part or their servers are down, which may cause delays. Generally speaking, this issue will be resolved once the banking issues are resolved.

RummyGood brings to you same-day withdrawals all 365 days (Including Bank Holidays),

If the request is made before 3:00 pm, the funds should normally be received by 3:10 pm (unless the bank delays the transaction time)

You can use your credit card, debit card, net banking, and UPI IDs to add cash on RummyGood. You can also use your Paytm too.

RummyGood’s customer support team is ready to assist you 24*7.

Contact them via the officially recommended TeleGram.

They can help you add cash, withdrawals, gameplay, or any other topic related to RummyGood.

If you are unable to add cash via UPI, it is possible that your bank might be facing some technical issues. We would suggest that you try and add cash again after some time.

Why does this happen?

Usually, this can happen when you try to add cash during bank holidays or if banks are undertaking maintenance activities. The time may vary from bank to bank but most bank servers go under maintenance late at night.

The mobile number is used to verify your identity and you also get all your OTPs and important messages on your number.

Rummy players playing real cash games online from Andhra Pradesh, Telangana, Assam and Odisha State are prohibited to play cash games. The state government has passed an Ordinance amending the Gaming Act 1974 banning online Rummy in these states.

However, you can continue to play rummy for free on our app or website.

Yes, we have a service-oriented team ready to answer your questions. You can also contact our online service 24/7.

Our system has identified that the bank account linked with the RummyGood account has breached our fair play policy.

The name on your bank details does not match with the name on your PAN card.

FAQs on Withdrawal Process on RummyGood App

Go to "Withdrawal" in the lower left corner of the app.

Enter the amount you want to withdraw and confirm.

You can add UPI ID or your bank account details to withdraw your winnings.

98% of withdrawal requests are processed within one minute.

Successful – This means that your withdrawal request has been completed. You can check your bank account statement to confirm the same.

In Progress – This means that your withdrawal request is yet to be completed. In this case, the money has not reached your account yet and is with your bank.

No limit on the number of withdrawals.

Minimum withdrawal amount is ₹100.

The maximum single transaction is 50,000, and any amount greater than 50,000 is divided into multiple submissions, such as ₹200,000 (₹50,000*4).

When you raise a withdrawal request, we process it instantly. However, your withdrawal may get delayed because of issues with your bank server or payment. We’d suggest you wait for at least 3 hours before you get in touch with your bank to get the latest update. In case your withdrawal gets

FAQs on Add Cash on RummyGood App

This happens when your add cash has failed. In this case, money is returned to the source account within 3 days if the transaction has been done through UPI or a wallet partner. If you have used a card or net banking, the money will be returned to your account within 7 working days. Please check your bank

Yes, you can withdraw funds from your deposit balance. But you need to bet at least twice the amount of your deposit.

No, you can delete saved banking information through the app itself.

In order to ensure that your account will not be leaked by you and cause property losses, we need to manually verify and modify it.

cause property losses, we need to manually verify and modify it.

Contact the information email: [email protected] to apply for deletion or change, we will ensure the safety of all your funds

When making a deposit (adding cash), the platform will not display the calculated GST amount. But this amount will be submitted to the government by the platform on behalf of the players. This will not be visible without any deduction from the player.

When making a deposit (adding cash), the platform does not display the calculated GST amount. This amount will be paid to the government by the platform on behalf of the players.

HAPPY GAMING!

🔥100% discount bonus on your first deposit.